Privacy policy.

1. Privacy policy coverage

This privacy policy describes the information received when you read the website, inquire about services, or communicate with Bravely Project. The website provides service information, portfolio, Insights, and contact lines.

Data processing settings in client projects may differ from the management of this website. If the job requires access to your business's customer data, the role, purpose, access, and instructions are addressed in the appropriate agreement.

2. Information you provided

Through the contact form, you can provide your name, email address, business name or website address, the service you want to discuss, and the content of the message. Fields marked required are required so we can respond to the request. You can provide other information as needed.

If you contact via email or WhatsApp, we receive the contact identity and the contents of the communication you send. Provide information relevant to the question or collaboration need. Additional data for project implementation is discussed according to scope and requirements.

3. Purpose and basis of data use

Inquiry information is used to reply to messages, understand needs, prepare discussions or offers, and continue communication regarding your request. If cooperation is ongoing, relevant information is used for the implementation of the agreement and its administration.

The basis of processing is tailored to the activity, including following up on pre-agreement requests, carrying out agreements, fulfilling legal obligations, or using consent for a specific purpose that requires it.

Submitting a service inquiry does not automatically constitute approval for all forms of marketing. If additional purposes require separate notification or approval, we explain those options according to the activities to be performed.

4. Form, email, and WhatsApp

The website form forwards the message to info@bravelyproject.com. Sending and managing messages involves the website system and email services used by the company. Messages forwarded to the party handling your needs are used in the context of the request.

Link WhatsApp opens service WhatsApp. When you choose to communicate through the service, processing by the platform provider also follows its policies. The email option is still available if you are more comfortable using it.

The website may link to client websites or external services. Use of destination websites follows their respective policies. You can check the privacy information of the destination service before providing data there.

5. Service provider and data recipient

Website operations and communications require supporting services, such as hosting, website systems, and sending or storing emails. The provider used can process information according to the service function provided to the company.

Internal access and provider access are limited according to operational needs, handling requests, or implementing collaboration. Use of data for other purposes requires an appropriate basis. Disclosures to fulfill legal requests are handled based on applicable authorities and limits.

If a service processes data outside Indonesia, the company needs to pay attention to the relevant transfer and protection provisions. Contact info@bravelyproject.com if you need explanations about recipients or processing related to your data.

6. Cookies, technical logs and measurements

Website systems and their infrastructure providers can process the technical information needed to serve pages, maintain security, and handle disruptions. The type of information and the length of time it is stored depends on the function and configuration of the service actually used.

The use of cookies, analytics, advertising tags or additional measurement technologies depends on the configuration enabled on the website. We do not consider the service to be automatically active just because the website uses WordPress or because the company offers paid ads management.

When additional technology is used, an explanation of the purpose and relevant options is provided through appropriate information or settings. If consent is required, that option needs to be provided before the relevant processing begins. You can also manage cookies through your browser settings, with possible impact on certain functions.

7. How long the data is stored

The storage time is determined by the purpose of the collection, the status of the request or cooperation, legitimate administrative needs, legal obligations, and the need to resolve questions or disputes. The same period is not always suitable for all types of information.

Initial inquiries and communications are kept as long as necessary to address needs and related follow-up. If it becomes a collaboration, the relevant information becomes part of the project administration and follows its documentation requirements.

Technical information as well as backup copies follow operational requirements and the storage cycle of the system used. Access and use of surviving copies remains limited to relevant purposes.

When the purpose and basis of retention expires, the data is reviewed for deletion, destruction, or otherwise handled in an appropriate manner. If you request deletion, we assess the data that can be deleted and the data that still needs to be retained on legitimate grounds, then explain the follow-up action.

8. Security and access

We adapt security measures to the type of information, risks and systems used. Access is granted based on job requirements, and use of service providers needs to take relevant data protection into account.

Internet security cannot be guaranteed absolutely. If a data protection failure occurs, the company handles the incident, examines the impact, and carries out the necessary notifications in accordance with applicable regulations.

9. Choices and rights regarding your data

In accordance with applicable provisions, you can request an explanation regarding data use, access or copy, correction, termination or restriction of processing, as well as deletion. If processing uses consent, you can withdraw it. Other rights, including objection to certain automated decisions and use or transfer of data, apply as required by law.

Send a request to info@bravelyproject.com with an explanation that helps us identify your data and needs. Identity verification may be required to protect information from unauthorized access.

We respond to and follow up on requests following applicable deadlines, processing grounds and exceptions. If some requests cannot be fulfilled, the reasons need to be explained. Withdrawing consent may affect activities that require such consent.

10. Policy update

The most recent version of the policy is displayed on this page. If the service or the way data is used changes, the relevant privacy information is updated accordingly.

Changes that require additional notification or approval are handled through appropriate means before related activities are performed. Replacement of page text does not replace the obligation of such notification or consent.

11. Contact us about privacy

Manager: PT. Bravely Project Indonesia, South Jakarta, Indonesia.

Email: info@bravelyproject.com.

WhatsApp for initial coordination: +62 896-2998-3253.

For questions, corrections or requests regarding personal data, send an explanation via email so that the request and follow-up can be recorded. You don't need to send irrelevant data to recognize the request.